Can anyone guide me in the right direction to update the 911 info on a couple of DID's in our system?
We are running VPN connection to a second site and having the phones connect directly to our main sites CUCM infrastructure. Obviously, I need to update the DID's that live in the new building to display the new buildings address information when a 911 call is made. Our CUCM is running 10.x which doesn't support this natively as far as I know. I'm thinking we may need Cisco Emergency Responder? I was also thinking our DID provider (We use AT&T) could update this on our end, since we do 1 to 1 translation of internal extensions to external DID's. I've been waiting on AT&T to confirm whether or not is possible though for over a week. Any advice?
No comments:
Post a Comment