Second noc type interview. First one was for engineer at my last job but no one got hired (company was going broke) so I don't know how well I did.
This interview is for a NOC TECH at a different company where the might be same thing but different applications and processes I figure. It's a telecommunication company with GPON, FATS, OLT,MDUS and so on.
Job description is below. Any help in what type of questions that would be asked would be helpful as just thinking about it now has my anxiety going off. I'm jobless and reply in need of it
"""IVTECHNICAL COMPETENCIES ❖ Must possess strong computer skills and demonstrate proficiency and experience utilizing Microsoft Word, Excel and Outlook software including familiarity with other Windows based software and the Internet. ❖ Must possess excellent customer service skills and good reading comprehension. ❖ Must possess basic typing skills and complete familiarity with a computer keyboard. ❖ Computer Science, Telecommunications or related field is highly desired. ❖ Experience in Information Technology, Master Control, Programming, Call Center Customer Service, or Technical Support preferred; comparable knowledge acquired through certificate or degree program may be acceptable in place of work experience. ❖ Must possess strong communication skills. ❖ Must possess basic math skills including the ability to apply concepts such as fractions, percentages and perform basic math operations ❖ Ability to analyze facts and data to accurately define problems during troubleshooting of major NOC issues ❖ Must be able to work quickly and efficiently in time sensitive, high pressure situations"""
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