Service providers reporting issues with Espial's Elevate platform (MOCA boxes)

Hi all.

Trying to dig into this a little bit today.

Any of you by chance work with any cable companies that employ all in one cable boxes that use this platform that are having problems?

The only thing i'm aware of that Espial is asking our cable providers to do is verify whether or not our DNS propogates, which it doesn't:

204.16.99.200 204.16.98.200

None of our internal DNS, nor Google's DNS gives me anything other than "Non-existant domain".

I'm getting about the same when using dnschecker.org...