Having an issue connecting one of our warehouse scanners to our network

I’m hoping someone can help with this:

The warehouse I work at uses intermec scanners and we have one that is stuck on what we call a “host” screen which contains the following.

IntermTE V1.43.01.356 Session: 1

VT340 Host:

Myself and our other staff cannot figure out how to fix this issue and we don’t want to spend money to send it out if it’s something super simple to take care of. I’ve tried looking at some manuals online but I couldn’t really find anything on it. Any help I get is greatly appreciated!