Friday, June 8, 2018

WLC 5508 captive portal and android phone users

First off, Cisco TAC already opened. Really curious to see what they know and/or recommend.

Background, android users have started to report (or see as in my case) that whenever they connect to our guest wireless the captive portal page never displays. Simply times out and they are unable to access the internet.
The fix that I have found is to use Firefox and not Chrome as the default browser. This might be acceptable to employees on-site wanting to use their personal devices by visitors cannot be expected to download another browser to use our guest wireless...
We're running 8.0.140.0 code on the WLC 5508
Some Google-foo searches showed that other users have experienced this with their Android phones in the past and when Chrome was upgraded...worked again. iPhones apparently are not affected.

Has anybody else run into this? I have a work around and TAC will be involved but I wanted to see whether the Reddit community has any additional insight. Thanks!



No comments:

Post a Comment