Monday, April 30, 2018

WLC 5508 and 1562 outdoor APs still not joining after WLC upgrade

Over the weekend we upgraded our WLC to 8.3.133.10 because we have some outdoor ap models 1562 that weren't compatible with our current firmware. This was the version a Cisco tac recommended. He specifically attached this version because there is a bug in 8.3.113. and it's suppose to cover the 1562d models.

The weird thing is that the 1562d models get an ip address and you can ping them for about 2 minutes and then you get request timed out. Show cdp neighbors still shows them on the network and identified with their ip addresses. and on the WLC i see ap join requests with no failures but there is no attempt to join.

do you think the 1562ds have the wrong image? like maybe they were sent to us as standalone aps? I'm probably going to take one down and console into it. just wondered if anyone had any thoughts? thanks



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