Ruckus controller not stating AP name in informational emails

Hi, first time posting in networking.

So I have an issue with Ruckus Wireless and with the controller, I have set the informational email setting to state the MAC and AP name for any emails regarding reboots/power cycles and I have named ALL of my APs and given them descriptions however when an event trigger email comes up which states "rebooted because of [power cycle]." the only thing that shows up in activity is the MAC address even though the AP does have a name.

Anyone else using Ruckus controller or ruckus products have the same issue? My APs are 300/310/500/510/700/710s

Thanks!