Thursday, March 1, 2018

cisco.com login - CCO ID vs. email

Losing my mind here a bit. I’ve been logging in using my CCO ID for close to 20 years. Just tried and I get a server side error (Ping Identity SSO error). Adapter mapping error blah blah...

I tried logging in with the primary email address on my account and got right in. I’ve never used that as my username in the past.

I can log into the certification tracking system using my CCO though. The login page for that is the “older” Cisco page/style.

Does anyone know what the deal is ? It’s certainly something related to the “new” login “experience”.



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