Monday, February 26, 2018

Netgear GS74TPS Switch about to die?

Hello r/networking, I'm hoping I can get some help here, please.

We have 4 Netgear switches - 2x GS748TS, and 2x GS74TPS.

Lately, our 4th switch in our stack (GS74TPS) has been playing up and randomly dying. By dying, I mean that users patched in on it lose all network connection. It also completely disappears from the Netgear Device View on the smart switch web console.

The firmware was fully updated on all switches 2 months ago. Our 4th switch has been working fine since, until this morning when I came in and found a few users without any network connection.

This is my 1st job dealing with infrastructure equipment, so I'm kind of at a loss here. What's the next logical step I should take? Like I said, all firmware was fully updated 2 months ago and the switches were rebooted at that time too. Switch 1, 2 and 3 all seem fine - it's just 4 that seems to be doing this. My main worry is if something goes wrong with switch 3, as this provides PoE which powers all users Polycom desk phones.

Hoping someone can offer me some advice here. It will be greatly appreciated.

Thanks!



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