Friday, February 9, 2018

Juniper ACX1100 Reliability

We've recently begun upgrading our backbone to Juniper ACX1100 routers acting as PE boxes.

After 1 week we've seen 1 out of 20 installed units fail. Doesn't boot, no console output, all interface lights just light up and nothing else happens.

I understand that this can just ben an anomaly, but with more than 400 routers left to install, I'm becoming a bit concerned about failure rate.

Cabinet this was installed in is not excessively hot, so I do not believe this is a thermal issue.

Anybody else experience this with ACX1100 routers, did you ever determine the root cause of the failure?



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