Have WOW internet 50MB service. Using a separate DOCSYS 3.0 cable modem (TPLink TC-7620) that is connected to a router (TPLink TRW-841N).
So I recently found that my service is slow. Called WOW and they had me direct hook the cable modem to a laptop, bypassing the router, and the speed test proved that the full 50MB service was coming through.
The issue is, when I connect a router (I have tried above and two other models including a brand new one) I am only getting between 3 and 10MB. And that is via direct wired connection to the router. Wifi speeds are similarly slow of course.
I have tried isolating the cable between the router and the cable modem and it is fine (that same cable delivered 50MB when directly connected to the computer).
I have tweaked the DHCP settings on the router to no avail.
I have tried multiple routers and different ports on the router.
A new cable modem is on the way but I am not convinced that will solve the issue.
Any ideas???
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