Thursday, November 9, 2017

Anyone good at decoding Wireshark traces?

I have a customer that is seeing a lot of timeouts at random times at one of their satellite sites (they have about 50 but only 1 is complaining). I did a large packet capture and am seeing an inordinate amount of "Duplicate ACK's" and "(suspected) out of order segments".

I believe this is an issue within the ATT network that is connecting this site. But in typical ATT fashion they closed the ticket 10 minutes after I opened it saying they found no problems.

If anyone has experience analyzing large packet captures I would be willing to pay for their time to do an analysis. Please PM me if you are interested.



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