Monday, October 18, 2021

How do you fix an office where all wireless clients only ever join to a single AP? (Meraki)

This is what I'm dealing with. An office and manufacturing facility with ~40 users on site and a plethora of access points, but every wireless device (which are scattered pretty evenly through the building) will only ever connect to a single access point.

It's all Meraki MR52 access points in the office space, MR42s in the warehouse/shop space. All have identical RF profiles assigned, the standard generic indoor profile (with rate limiting to disable .b devices). 40MHz channel widths for 5ghz, 20mhz for 2.4.

Majority of clients are iPads for the zoom rooms, personal phones, company laptops, smartwatches, blah blah. The usual generic small office mix, and similar to all of our other locations.

Unfortunately I'm 1200 miles away from this office, so going on site with insidder or a specan isn't an option.

Where would I even start sorting this out?



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