Tuesday, September 28, 2021

When do we get to stop defending the network?

Does there ever come a time that we get to stop defending the network and people stop immediately jumping to “it must be a network issue” without doing any basic troubleshooting? I’m getting burned out answering tickets escalated to me that should never have crossed my desk. And also when I have an issue with something and loop in an external vendor. It’s always “our stuff is configured properly. It must be your network”.



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