Thursday, January 21, 2021

Adobe Flash from mainland China - via Zscaler Hong Kong

Hi

The company I work for has a rather larger operation in mainland China.
The users at these locations are using apps that runs on cloud/servers in mainland China.
These apps requires Adobe Flash.

From my understanding they have purchased and enterprise version of Adobe Flash that runs on their computers.

Running and accessing the Flash based apps on the servers is working fine when they are outside of the corporate network.

Our locations in mainland China access the Internet via Zscaler in Hong Kong, and I guess that Adobe is doing some checks to verify that one originate from a mainland IP.

I can (probably) solve this by routinge the required Adobe IPs directly on the Internet, or via a Zscaler node in Beijing/Shanghai.

Reaching out to Adobe Support has, so far, been fruitless.

Has anybody in here come across the same problem, and if so - been able to solve it?

/Kenneth



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