Saturday, September 5, 2020

Free up the inactive user license from Ruckus CloudPath

Hi, We have Ruckus Wireless with CloudPath onboarding system. We have 100 user licenses but the system now has 110 users. Going through the CloudPath admin dashboard there are about 25 users who doesnt work with us. How can I delete these users to free up the licenses ?

There is a Data Cleanup option under Administration, however this option doesn't remove the inactive users. I have tried "Revoke All Enrolments" for the inactive users but that doesnt remove the user.

Any help on this will be much appreciated, thank you.



No comments:

Post a Comment