Thursday, July 11, 2019

E911 Inaccuracy (Telephony Question)

I have a site that has a SIP telephone number provisioned by SIP.us, and I have configured the TN with the proper street address. When I call 933 to verify the E911 address, it lists the proper address. When I call 911 to verify the address, I get a slightly different, incorrect address.

For example, 933 lists the following:

123 OAKBROOK CTR

911 lists the following:

123 OAKBROOK ROAD

Unfortunately, there is an actual nearby 123 OAKBROOK ROAD address, so I need to find some sort of way to resolve this, but I have no idea who to contact or what do it.

Has anyone ever seen a discrepancy between 933 and 911 like this? I always assumed that the pulled from the same database, but apparently not.



No comments:

Post a Comment