Wednesday, April 24, 2019

Windows 10 Issues Moving to New AP Vendor

Hello all,

We are recently making the switch from Cisco to Aruba access points after a year of success with their Clearpass product. But I recently have run into an issue with our managed Windows devices being able to connect to the Aruba APs that are broadcasting the same SSID as the Cisco APs were.

I chose a single isolated building to serve as the “pilot” of sorts for this project. Long story short. When I turn off the Cisco access points in this building and have just the Aruba APs running (broadcasting all the same SSIDs as the Cisco APs), Windows will not connect. We do have a wireless profile pushed out via GPO that is set to connect to that SSID, and it will only connect when a signal from the Cisco APs are present. It completely fails to connect otherwise.

Unmanaged devices are able to connect just fine, as long as I forget the network and rejoin it. But since I’m using a GPO on the managed assets, I can not just forget the network.

So far I have tried to:

Push out a new network profile. Verified the SSIDs are using the same encryption and auth methods. Certs are handled by Clearpass, so there are no issues there Tried to collect packets with Wireshark but it doesn’t collect anything. It’s almost as Windows just flat out refuses.

I really don’t want to have to remove the auto connect to SSID feature for users. Im starting to get desperate.

Has anyone ran into issues like this before?

Other notes:

Aruba APs are the new 515 models Clearpass 8.7 Aruba 7200 Series Controller running 8.4



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