Hotel meeting WiFi Network and WiFi printing issues

I’m having an issue at an hotel where I can’t connect to or even ping a printer that’s on the same meeting room network and SSID. I’ve done this many times in the past and usually might need to request that client isolation is turned off for that MAC and usually that’s all I need. Unfortunately the hotel IT dept is telling me that all client isolation is off, so if it’s connected I should see the device.

So I do a LAN scan just pinging every subnet and over about 4000 possible IPs I only get a response from 4 IPs. So I’m assuming something is still blocking communication. I tell them and they just say that’s it’s my firewall that doesn’t allow echo requests. (Even though I’ve done these scans on other networks and get back tons of devices with names). They ended up hard wiring the printer and it now is able to be seen on the network, but I have a few more printers to network and they won’t do any more hard lines for free.

My assumption is that the APs have separate client isolation from their routers client isolation, anyone have any advice that I can take to them to help them figure it out?

I have verified that printers work fine on my personal network, but I can’t ping any device, even another router when it’s connected to their SSID. Even if I use their static ips and put my laptop on the same subnet as the printer I still can’t ping it. When I do ping it I get a Host Unreachable almost instantly. Unfortunately client wants the ability to print from anywhere in the meeting space so I can’t just drop another network in one area.