Saturday, January 12, 2019

Q: Ping test question?

Hi, Does number of ping vary? I'm dealing with this customer that having packet loss issue 1-4 drops the thing is they always pings @ 12k with the size of 1500 on P2P verification.

I'm thinking that this high number of request causing this drop, since ICMP packet might not be prioritize by their router and they still insisting that its a link issue. Another thing is from my send tried pinging 12k with 1500 same parameters and the result is good and I'm not seeing any packet drop. 100% successfull.

TOPOLOGY:

ASR9k CUSTOMER ----Localloop provider ---- ME(ASR)

I'm still check tech docs so I can show but just asking .. and how to handle this kind of customer lol..

Thanks in advance.



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