Thursday, December 27, 2018

Show tech-support tanked Cisco 3650

We had an avaya phone take down a Cisco 3650 switch stack last night. After disconnecting the bad phone I ran a show tech-support for the tac case I was opening. My colleague also ran a show tech-support while mine was still running. This promptly maxed out CPU and tanked that switch in the stack. It needed to be manually rebooted via power cable.

We’re wondering if this was a bug or just a result of maxing out the CPU and tipping over the switch.

IOS version 3.06.06E

Happy holidays!



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