Wednesday, November 14, 2018

Velocloud needs new quality control

Time for a rant.

Whoever works in Veloclouds quality control department should be fired! (If anyone works there at all). We've had nothing but bug after bug after bug after bug. Because Velocloud doesn't offer much in the way of being able to check logs, ssh to devices, etc, we have no way of troubleshooting or remedying. Basic features have bugs, features that are supposed to be one checkbox. Then they don't work and we are left troubleshooting by ticking and unticking said box, only to be told "Velocloud made changes by logging into device..." That's not helpful to me or my users!

Seriously, Velocloud, feel free to contact me. I'd love to help you setup a real testing department.



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