Tuesday, May 29, 2018

Router has a public IP address, but no internet access

I have a FIOS Quantum Gateway Router G110. I followed this guide to put it into bridged mode: https://www.dslreports.com/forum/r31057540-Networking-HOW-TO-Bridge-G1100-So-your-Router-becomes-Primary

I purchased this Ubiquiti Edge Router X along with a Ubiquiti AP. Once I have followed all these steps, VOD works fine and my Edge Router X has a public IP. However, I cannot access the internet and I don't know why. I have tried various things to try and fix this issue. It's not a problem with DNS. Here are some links to screenshots:

1.) WebGUI showing public IP on ERX: https://gyazo.com/4883f6b103da60db09110c97a4b21777

2.) The ERX's routing table. I noticed that the next hop is the .1 of the /24 network. That strikes me as weird. My actual public IP is in the 100-150 range meaning that the netmask is /24. I thought it would be /29 or /30: https://gyazo.com/d2706c922bef77a7f5949f90b7aec2e1

3.) Traceroute. Now the LAN default gateway is 192.168.1.3(ERX). I am able to ping the router public IP which is the 72.x.x.x.

I had a similar problem on my Quantum Gateway router, but I was able to make some configurations on it. It also had a public IP with no internet access. I am not sure what to do in this case.

I know I can call Verizon and activate the ethernet instead of coax, but I rather have the Quantum router act as a modem. I have VOD. Thanks in advance!



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