Company website is hosted offsite, by a third party.
Recently we have been unable to access the site on our Network - website loads slow, if at all, links fail to load. External customers are experiencing similar issues.
I have tried three separate web browsers - slowness, if loading at all.
I can access the website with zero issues when browsing from a proxy - hidemyass (it is still a little slow, but not as bad).
Our router admin confirmed that nothing in the logs show the site being blocked.
Our ISP (comcast) experienced slowness when attempting to access the website, but believes it is a breakdown with the Host. Tracert reveals an issue at hop 7.
The host says its a DNS issue with the ISP.
At this point I am stumped - can anyone offer any insight? Thank you.
6 15 ms 15 ms 18 ms lag-5.bear2.baltimore1.level3.net [4.68.71.117] 7 * * * Request timed out. 8 13 ms 14 ms 13 ms lumos-netwo.bear1.washington111.level3.net [4.53.115.2]
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