Tuesday, March 6, 2018

(Small Bus.) Different users randomly get "no internet" wired&wifi

Hello, I handle the tech for a small business in a rural town and I need some help on where to start troubleshooting.

Quite frequently, random computers will decide to have stay connected to the network but have "no internet, secured." This happens with both hardwired & wifi devices.
Info on network: * Spectrum business "techinicolor" modem/router feeds into a Cisco small business switch * 3 computers are hardwired and sometimes another 2-3 are connected wifi.
* 3 of the computers feed through polycomm VoIP phones. * Don't ever have an issue with speed * All computers are running Windows 10 pro

Where should I start on this? I appreciate the help.



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