Wednesday, March 14, 2018

Problem connecting Opengear ACM5004-G to Cat3560-CX

I am trying to connect an OpenGear ACM5004-GV to my desk switch (WS-C3560CX-12PC-S) on Gi0/8.

I took the Opengear from our lab down the hall where it was connected to the LAB-Switch (WS-C3560CX-8PC-S) and given an IP 10.220.38.7 and where it was working properly.

However when I plug it into my DESK switch (same port config as LAB-Switch) the interface shows up/up but the mac address (0013.c600.e294) of the OpenGear does not show up. Furthermore I see no incoming packets from the device.

I have tried new cables / ports, as well as statically adding the mac address. I manually set the speed and duplex on my switch as the port was cycling between up and down initially. Both LAB and DESK Switches have identical trunk port uplinks to the same distribution switch. I am running out of ideas (or possibly missing something simple)

Let me know what other information I can provide. Thanks,


>> info dump: DESK Switch- interface GigabitEthernet0/8 switchport access vlan 36 switchport mode access switchport nonegotiate speed 100 duplex full Desk_3560-sw1#sh int gi0/8 GigabitEthernet0/8 is up, line protocol is up (connected) Hardware is Gigabit Ethernet, address is 247e.1273.8a88 (bia 247e.1273.8a88) MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, media type is 10/100/1000BaseTX input flow-control is off, output flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00 Last input never, output 00:00:01, output hang never Last clearing of "show interface" counters 22:04:26 Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 1000 bits/sec, 2 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts (0 multicasts) 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 input packets with dribble condition detected 265217 packets output, 22466313 bytes, 0 underruns 0 output errors, 0 collisions, 8 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out Desk_3560-sw1#sh mac address-table int gi0/8 Mac Address Table ------------------------------------------- Vlan Mac Address Type Ports ---- ----------- -------- ----- Desk_3560-sw1#sh ip int br | i 0/8 GigabitEthernet0/8 unassigned YES unset up up Desk_3560-sw1#sh spanning-tree interface gi0/8 Vlan Role Sts Cost Prio.Nbr Type ------------------- ---- --- --------- -------- -------------------------------- VLAN0036 Desg FWD 19 128.8 P2p Desk_3560-sw1#ping 10.220.38.7 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 10.220.38.7, timeout is 2 seconds: ..... Success rate is 0 percent (0/5) Desk_3560-sw1#ping 10.220.38.8 ***This is the sister device in the LAB*** Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 10.220.38.8, timeout is 2 seconds: !!!!! Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms ************************************************************ Stuff from the working LAB-Switch interface GigabitEthernet0/8 description *** Terminal Server 10.220.38.8 *** switchport access vlan 36 switchport mode access switchport nonegotiate spanning-tree portfast edge end 3560CX-LAB#sh ip int br | i 0/8 GigabitEthernet0/8 unassigned YES unset up up 3560CX-LAB#sh mac address-table int gi0/8 Mac Address Table ------------------------------------------- Vlan Mac Address Type Ports ---- ----------- -------- ----- 36 0013.c601.0978 DYNAMIC Gi0/8 Total Mac Addresses for this criterion: 1 3560CX-LAB#sh int gi0/8 GigabitEthernet0/8 is up, line protocol is up (connected) Hardware is Gigabit Ethernet, address is 00eb.d58e.3c08 (bia 00eb.d58e.3c08) Description: *** Terminal Server 10.220.38.8 *** MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, media type is 10/100/1000BaseTX input flow-control is off, output flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00 Last input never, output 00:00:04, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 2160 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 1000 bits/sec, 2 packets/sec 503487 packets input, 57984007 bytes, 0 no buffer Received 2 broadcasts (0 multicasts) 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 input packets with dribble condition detected 32217867 packets output, 2859664077 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out 3560CX-LAB#sh spanning-tree int gi0/8 Vlan Role Sts Cost Prio.Nbr Type ------------------- ---- --- --------- -------- -------------------------------- VLAN0036 Desg FWD 19 128.8 P2p Edge 3560CX-LAB# 


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