Thursday, January 25, 2018

PolyCom Phone not getting correct DHCP Address / Can't connect to Skype 4 Business

I pulled a packet capture from my switch that connects this phone to the network. From what I can tell It is receiving a DHCP request / ack but it is missing some of the server options that connect it to Skype For Business. Should i see all of the DHCP Options in wireshark on the acknowledgement? I am missing MSUCClient options 1,2,3,4,5. and Option 120 (URL for UC). Any Advice?



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