Friday, September 17, 2021

Need assistance with failed router cutover please!

We tried earlier to upgrade our edge cisco routers. We have 2 WAN links and we use eBGP to peer with the carriers. The primary link was to go from 500M fiber to 10G. The backup link is 50M fiber. The customer failed due to the primary carrier claiming they never moved us to 10G service at their CO. Only the physical line was put in. So, we rolled back to the old router and service.

After that, we notice we had asynchronous routing.

Context: we have a /24 public block purchased from the secondary carrier(Grande communications). We are advertising this to the primary carrier(spectrum). Spectrum is now saying they do not and will not advertise this /24....despite us having this setup for several years at least.

Does anyone have any knowledge of the WAN part here? I'm not familiar enough with the carrier part to say that Spectrum is full of shit and should be advertising this route for us. Do we need to provide some type of LOA or does the carrier who we lease the /24 need to provide this? Any help would be greatly appreciated. We've been at this for hours and I don't know what to do.



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