Monday, August 2, 2021

How to address a network closet shared with another tenant

Hey guys, we recently had a tenant move into one of our sites that has been vacant for some time since our users moved out.

Keep in mind, this tenant is completely separate from our organization so we are not required to provide and network services.

Upon their initial move-in, they asked if they'd be able to hop onto our network for internet access and we explained to them that our network/equipment is off-limits. We did allow them to use the 2nd-floor portion of the patch panel so that they could install their own equipment and be able to patch accordingly. They agreed to this and that was the end of that.

Over the weekend, our switch at this site dropped. Went in this morning and found that they had unplugged about 15 of our cables directly from our switch (not from the patch panel) and also must've unplugged our fiber uplink and then failed to reseat the SFP because the site was offline the entire weekend. This put a very bad taste in our mouths.

The point of this post is to ask the best way to address sharing a network closet with another tenant. Sure, we know that we need to install a network cabinet and physically secure our equipment from them but what else may you recommend we do? Any specific guidelines we should lay out with them in regards to not touching our equipment? What would you suggest the best way to address this situation be?

Thanks!!



No comments:

Post a Comment