At one of my sites I have about 100 Windows 10 machines. Ubiquiti switches, gig ethernet, 200x200 fiber connection to the building Sonicwall NSA2600s
All users use parallels client to connect to a cloud app across a tunnel. Generally no problems.
I have a single user who has fraction of a second disconnects a dozen times a day or more. Just enough to cause the connection to drop and come back, but she loses everything she was working on on the remote machine.
I have tried literally everything I can think of: drivers, certified the cabling, even replaced the computer, nothing helps.
Wireshark shows nothing other than a single 004 RST packet at the time of the drop.
The third party insists that they are perfect, there is nothing wrong with their side of things -ever- and the issue must be on my end.
Is there anything that I am not looking at that should be getting my attention before I raise a bigger stink?
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