Friday, May 21, 2021

Anyone else having trouble with TAC with the COVID outbreak in India?

Not complaining at all, their families and livelihood is much more important than my broken metal boxes. Just curious if anyone else is getting the same results. So far we've had issues with Palo, Aruba, and Cisco TAC this week. I'm talking 48 hours to even assign an engineer to critical priority outage ticket. There is just no one available.



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