Wednesday, December 9, 2020

New IT Management Question

Hey everyone.

So a few months back I landed my first IT job out of school. I am the sole IT guy at a small business where we produce large amounts of video and radio productions. The previous guy in my position left on bad terms leaving behind no information on the network.

I have been trying to access the router, however the ip address gives me no web admin panel. I called the ISP and they said I have to submit a request because we have a SLA agreement.

So they manage our network? And I have no way of knowing if it's configured securely?

Can someone explain what this means exactly?



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