Wednesday, September 23, 2020

QoS via AnyConnect?

Looking for some guidance. We are in the process of hiring more CSRs which will be using VoIP over AnyConnect. We've run into quality issues in the past, and we're looking to alleviate that nonsense ASAP so these new folks don't give us an ear full.

Can we apply QoS specifically for VoIP to an AnyConnect profile/session? If so, does anyone have documentation that would be beneficial for it? Really looking for input into whether or not this is a good idea or even feasible, too.

Thanks.



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