Monday, June 29, 2020

Limited connection connecting Arris SB6183 to Synology 2600ac, Comcast

I recently got an Arris SB6183 to replace my Comcast provided Modem/Router. When trying to connect it through my Synology 2600ac it says "Limited Connection" and refuses to connect anything on my network to the internet. It'll get an IP, Gateway and all that but refuses to connect. After two hours it did start working, but then the Arris cycled power and refused to reconnect.

Steps I've tried:

- Cycling power to both modem and router multiple times - Changing ISP settings to set the MAC Address to the old modem's address - Activating the modem, given it wants to allow me to 

Anyone have an idea what I may be missing?



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