Thursday, May 7, 2020

VoIP Softphone over VPN

I’ve got Avaya Softphones installed on laptops with a software vpn installed. Are there any settings that would improve call quality. Some calls are perfect and others can be garbled. Is that just the best voip can be over a software vpn?

I’m looking at testing QOS GPO settings tomorrow but not sure if that will help at all. I also wondered if using an IPSec connection for the vpn would be better then SSL because of the lower overhead.

Any other good tips or things I should look at would be great.

I’m also considering just getting cell phones for everyone but it would be cool to use the softphone because we already have a VPN and Softphone licenses.



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