Hi all,
Apologies, The network guru in our team is away for quite some time, possibly indefinitely. I'm trying to fumble my way through the following issue with the documentation I've been able to find online. Even searching the exact log entries returns Zero results?!
We're running 3 x ZTE 9806H Dslams and two of them have this, with one with not many ports seemingly fine.
It seems 1-2 times a day the logs show the following;
2020-03-18 15:17:06 System Start (warm 25)
2020-03-18 15:16:07 Self-healing System Reboot
2020-03-18 12:16:45 Port 1/17 link up
2020-03-18 11:41:52 Port 1/18 link up
2020-03-18 11:41:32 Port 1/18 link down,lossOfFraming||lossOfSignal||lossOfLink
2020-03-18 11:38:17 Port 1/5 link up
2020-03-18 11:37:06 Port 1/5 link down,lossOfSignal||lossOfLink
===================Redacted repeat Logs===================
2020-03-18 11:36:05 Slot 2 online
2020-03-18 11:35:53 Port 1/5 link up
2020-03-18 11:35:53 Port 1/1 link up
2020-03-18 11:35:34 Slot 1 online
2020-03-18 11:35:07 Port 5/2 link up
2020-03-18 11:35:07 Port 5/1 link up
2020-03-18 11:35:01 System Start (warm 24)
2020-03-18 11:34:03 Self-healing System Reboot
To me it seems that after a few 'Link down' entries the Dslam then kicks off self-healing and reboots. I'm looking to at least stop the Dslam rebooting and then investigate the link down.
- Can I turn it off to prevent the Dslam rebooting?
- I cannot for the life of me in the list of commands Find anything remotely close to this.
- I've checked both the User Manual and Troubleshooting Guide Here without luck
Additionally, 'Show System' has the below entries on each Dslam. Does anyone know what this means in terms of operation (Again, searching online and the documents above returned Zero results?!)
Dlsam #1
reset-suspend mode : none
Dslam #2
reset-suspend mode : fatal
Exporting the Config and running-config from each of the 3 Dslams doesn't offer any clues of differences in the set config that to me explains the rebooting and/or reset-suspend mode above.
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