Thursday, December 5, 2019

Layer 2 Circuit Issues

We've recently had a layer 2 circuit installed for a new office. IP'd privately and connected back to our core, at which point we send relevant traffic where it needs to go.

Its provisioned as a 200mb circuit, but speed tests show max of 100mb ish, and staff on-site are complaining of time-outs when loading web pages etc.

We have had the provider out to do an etherne test and they say all is good. Ive removed the internal LAN (firewall and Switches) from the equation by directly connecting my laptop (giving it correct IP's), and still the issue persists.

Im stumped as to what could be causing this. Ive run iperf tests which show no issues, i've run continuos ping from the site to external addresses which aagin show no issues.

Anyone able to offer advice on the next step to be checked please?



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