Hey all - I need to put in a request to my hospital IS department regarding our guest wireless access and I just need a little help on what to report. When you connect to our guest network, you are redirected to the terms of use screen and hit accept to gain access. Problem is every single time your device powers off, you have to go through the process again. It is a frequent complaint from patients that their devices are continually losing network access. Can IS allow a longer time of access for a given device, and what is the clearest way to ask for this (what term would they recognize?) Thanks!
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