Monday, August 5, 2019

mitel support for mitell hx 5000

i recently took over a customer who has a mitel hx 5000 it running software version 6.0 sp2 release 65

however the former PBX management company was not so nice to deal with, when the customers refused to renew the contract and asked for a copy of the software to manage the pbx himself or have us do it, they did not leave a copy of the software and so now i have been tasked by my supervisor to find a copy of the software

i proceeded to call mitel and was quickly shut down naturally (they want to protect there existing vendors naturally

so i would like to know if anyone has any suggestions or contacts i could possibly use in regards to this issue

i would like to know have anyone else ever encountered a similar issue like this



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