Monday, February 25, 2019

Planning for remote hardware replacement with Smart Hands - help me think this through!

I'm going to be leading a project to replace switches and routers in multiple different remote locations for the company I work for (about 10 remote offices in total). I will work with remote Smart Hands to complete the swaps. Ahead of any on-site work, I want to put together a check-list of basic things to think through and document so that I get as much visibility into the physical network closet. For example:

  1. Photos - have an on site employee take photos of a) full photo of rack, showing available rack space b) close up of front and back of device(s) being replaced c ) close up photo of UPS/MRV showing used/available outlets.
  2. Confirm that out of band management channel is up and running
  3. Identify on site contact for if shit hits the fan after Smart Hands has left.

Folks who have managed this type of process before - have you ever put together a standard template of things to gather and think through ahead of starting the work? Please share your expertise!



No comments:

Post a Comment