Tuesday, February 5, 2019

Cisco IP phones 7821 on CUCM 8.6.2

Hello guys,

In our office we purchashed new IP Phones just for a hardware renewal (from time to time).

The thing is that i got an issue when registering these 7821 model. The template wasn't present, so i guess that a new pack device should be installed in my CUCM.

Exactly, the CUCM version we have is the 8.6.2.21900-5

The latest device pack i obtained is cmterm-devicepack8.6.2.26169-1.cop.sgn

This device pack does not have the latest firmware of 78XX phone, so after installing the device pack I should upload  the latest firmware cmterm-78xx.11-7-1-17.k3.cop.sgn  of the 78XX phones on the call manager as well .

It will work fine with my current firmware version 8.6.2?

I'm kinda scared if i need to proceed with a full firmware upgrade to the Call Manager...

Thank you for clarify my doubts.



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