Thursday, February 28, 2019

Can't find a legitimate ISP.

Hope this is the right sub. If not, lemme know.

Back story- my company bought a building about 2 years ago and we haven't been able to get a legitimate ISP to provide us with a workable internet connection. Currently we have 15/1 mbps connection from a wireless modem from Verizon. We're around 30-40 employees on any given day, and most are using some kind of streaming service at any given point.

Our physical location is in New Bedford, which is one of the biggest cities in Massachusetts. And we're right in the middle of the city. But we're also on a wharf, which has been the problem. I guess putting in telephone polls or digging through the concrete is too much of an expensive hassle for ISP's. Here's what I've tried or considered so far...

• Comcast wants us to pay ~$17k to have them install the infrastructure for cable internet, and even more for fiber. I asked about petitioning other businesses on the wharf to agree to signing up with Comcast, if they would wave that fee. But what they said was that it would cost them even more per building, so it's not worth it.

• Verizon is more or less the same as Comcast.

• Business class satellite internet has a cap on gb's per month, maxes out at around 35 mbps, and doesn't like weather.

• I've talked to a couple other fiber providers, who want almost twice as much as Comcast.

• We could add a second and third line of 15/1 from Verizon, but that would only help so much.

• What's interesting is that the company that was in this building before us was a large health insurance company, and they got their internet through Light Tower (now Crown Castle Fiber), which is a fiber network. I reached out to them and they're telling me that in order to connect to the building, they have to lease a conduit through the local power company, which would end up costing us over $2k per month.

What's frustrating is that the hotel that is literally across the street has internet. I'm completely out of ideas. Any help would be amazing.



No comments:

Post a Comment