Saturday, October 27, 2018

Which basic services should (or should not) an ISP provide in 2018?

Besides the obvious IPv4/IPv6 connectivity and local DNS servers, what basic services do you think an ISP should provide as part and parcel of Internet service?

ISP email service used to be a thing, but it's become superfluous as people get their email from an online service provider, host their domains or run a mail server.

Things that should not be part of the required basic services are:

  • content filtering (Hello Utah!)
  • customer firewalls
  • ...

How proactively should ISPs protect their network and counteract known bad actors? For example use drop lists for spammers, botnets, malware and trojans to curtail connectivity?

For the sake of discussion we can ignore legally mandated services (CALEA, etc.) as this differs depending on jurisdiction and normal business services (billing, customer service, etc.).



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