Wednesday, October 3, 2018

Public Wi-Fi Guest Network, Separate 2.4 and 5 Ghz?

Hi,

We've got a "public" guest network where customers have problems with more demanding services such as videoconference where their connections gets dropped and they loose connection for a brief moment. However this only appears to be happening to those on older HW enforcing 2.4 Ghz band only. The others on the 5 Ghz don't seam to be affected.

So my question is, if it's advisable to create 2x SSID's one for 2.4 and the other for 5, in a way to clearly show that if they can only see the 2.4 then they won't get maximum performance. HTTP, TCP connections at their basic level sure, but maybe not more demanding traffic patterns.

I've seen similar articles but they focus on either home networks or maybe corporate however this is something between. It's a public network where customers pay by the hour, however they bring their own devices which we ofc. don't manage.

What do you guys think? Anyone had any experiences of similar situations with "public" wi-fi networks?

// David



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