Wednesday, September 5, 2018

Slow printing over VPN

I’m troubleshooting this issue where users have to print over a VPN..

users in a remote site use a terminal session to connect directly to a “server”.. so essentially they are on the server which is not in their physical location. They then need to print from this server to a local printer at their site... the sites a connected via site to site tunnel.

The document they print are pretty decent in size but not huge. Maybe 2-3MB... basically after a print job is initiated, it takes some time before the printer starts to print... then when it does print, it prints one page at a time with 30-45 seconds in between page.

Other services over this vpn work fine.

To rule out the sever being the issue, I mapped a workstation at the site where the server is, to one of the printers at the remote site and tested myself.. same issue.

Anybody have any ideas what this could be or why this is happening?



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