About 5-8 years ago, I came across a reseller that does nothing but smartnet, supposedly very well. I've ransacked my business card folder and my email... no joy.
At the moment we are using CDW... they're co-terming everything onto specific contracts, moving stuff that doesn't need to be 4-hour off onto NBD etc... its actually not terrible, but we're always looking for percentage points.
Who do you manage SmartNet with and how's the experience?
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