Friday, January 19, 2018

Any Zayo engineers here? Lots of packet loss.

Century Link opened a ticket with Zayo, but everyone said that there were no issues found on their networks. 173.46.64.186 appears to be the last hop in the Zoya network, but it's reverse DNS of "173.46.64.186.static.not.updated.ignitionmsp.com" appears to be a MSP in Bermuda. The issue started happening 3 days ago.

They eventually passed the buck and said that the issue is on LPL's end. LPL claims its on CenturyLink's end. Pinging hops on the traceroute makes it appear that the issue is on Zoya's end.

|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | - 0 | 748 | 748 | 0 | 57 | 200 | 69 | | 65.158.66.37 - 1 | 745 | 744 | 0 | 60 | 204 | 64 | | 67.14.102.110 - 6 | 619 | 586 | 0 | 78 | 222 | 58 | | 64.125.12.121 - 26 | 371 | 276 | 0 | 78 | 236 | 197 | | 64.125.28.230 - 88 | 167 | 21 | 0 | 112 | 267 | 71 | | 64.125.31.253 - 63 | 215 | 81 | 0 | 81 | 229 | 22 | | 64.125.27.13 - 76 | 187 | 46 | 0 | 57 | 168 | 95 | | 64.125.31.254 - 91 | 163 | 15 | 0 | 102 | 208 | 72 | | 64.125.31.171 - 86 | 171 | 25 | 0 | 94 | 199 | 109 | | 64.125.31.198 - 88 | 167 | 21 | 0 | 94 | 202 | 94 | | 64.125.25.1 - 97 | 155 | 6 | 0 | 78 | 95 | 89 | | 173.46.64.186 - 94 | 159 | 11 | 0 | 87 | 243 | 72 | | 40.143.24.13 - 94 | 159 | 11 | 0 | 111 | 252 | 82 | | 40.143.25.229 - 94 | 159 | 11 | 0 | 106 | 238 | 71 | | 40.143.25.1 - 97 | 155 | 6 | 0 | 96 | 164 | 72 | | 104.219.77.47 - 91 | 163 | 16 | 0 | 78 | 133 | 72 | |________________________________________________|______|______|______|______|______|______| 

I appreciate any guidance on what I should do next.



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