Tuesday, November 28, 2017

How do you go about discerning device uptime within Meraki?

I've been looking all over and it appears there is currently no way to see the uptime of a device in Meraki. I get that a lot of people like Meraki for cookie cutter deployments and ease of use, but this is just fucking absurd. When a site goes down, one of the first things I want to figure out is if it is a power issue or an ISP issue. (Yes, UPSs is important, but that doesn't excuse the fact that it's ridiculous that you can't see something as simple as device uptime)

In the course of trying to research if it was possible, I found questions on cisco forums from 2+ years ago asking the same thing. The response? Open a ticket and click "make a wish" button....

Clearly Cisco has no interest in adding this feature, or they would have over the past few years, so I'm curious how other people who use Meraki figure out how long the device has been up, or other ways of ruling out a device crash.



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