We have an office in South America that is getting this message when making inter-office calls. I've expanded the bandwidth in location in CUCM. I've also checked the routing, latency and bandwidth between offices and everything appears good. For a test I had a user dial someone within their office and it works (just to make sure the camera wasn't turned off).
What else should i check? voice works fine but the video on the cisco 8945 phones displays the error message unable to setup video.
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